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HP HP2-B115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Process and Skills | - Lead Generation and Qualification - Closing the Sale - Needs Analysis & Solution Matching |
| Topic 2: Customer Relationship & Follow-up | - Account Management |
| Topic 3: Competitive & Channel Knowledge | - Competitive Landscape - HP Channel Partner Program |
| Topic 4: HP Product Knowledge | - HP Personal Systems Hardware Portfolio - HP Printing Hardware Portfolio |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
For which reason is the lack of portability a significant advantage for desktop PCs?
A. Flexibility
B. high performance
C. security
D. low TCO
Question 2
When it comes to quality, how does a robust magnesium chassis help?
A. will not rust
B. reduces weight and maintains durability
C. decreases chance of a short circuit
D. increases weight, decreasing chances of it falling over
Question 3
What is the value behind wireless hot-spots?
A. ability to hot capture a document on the spot
B. easily set up and shares an Internet connection across WiFi-enabled devices
C. ability to print from anywhere
D. having a low data plan
Question 4
If your customer is looking to remotely configure, monitor, restore, and customize BIOS. What should you recommend?
A. HP Device Manager
B. HP BiOSphere
C. HP ProtectTools
D. HP Sure Start
Question 5
Which feature built into HP Flow MFPs enables one-touch workflows?
A. advanced image processing for pristine scans
B. quicksets, driven from a large, full color screen
C. image preview, which allows view, zoom, edit, and re-order
D. 8" display and full-size keyboard to easily enter metadata
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: B |






