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HP HP2-B115 Exam Syllabus Topics:

HP Selling HP Printing and Personal Systems Hardware Sample Questions:

Question 1

Your customer needs a discreet personal computing device for their reception area. Which form factor should you recommend?

A. ultra slim desktop (USDT)
B. desktop mini (DM)
C. tower (TWE)
D. small form factor (SFF)

Question 2

If your customer is looking to remotely configure, monitor, restore, and customize BIOS. What should you recommend?

A. HP Device Manager
B. HP BiOSphere
C. HP ProtectTools
D. HP Sure Start

Question 3

A customer tells you that they have dropped their Notebook and need a replacement, as their hard drive is not working anymore which feature should you turn into a benefit for the customer?

A. HP DisplaySafe frame
B. spill resistant keyboard
C. HPDuraFinish
D. HP 3D DriveGuard

Question 4

What is the target market for a personal printer in terms of number of users per device?

A. 15-60 users
B. 6-15 users
C. 10-30 users
D. 1-5 users

Question 5

What is a benefit of selling HP value rather than specifications'?

A. It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
B. It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
C. It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
D. It ensures customers are able to realistically compare product features and determine the fastest products for their organization.

Solutions: