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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A fundraiser at a nonprofit wants to be donation solicitations on which she is easily track and update her gift asks.
What should requirement

A) Manage Campaign Members
B) Einstein for Nonprofits
C) Path
D) Kanban View

2. A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

A) Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
B) Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.
C) Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.
D) Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.

3. A major donor officer needs to capture wealth scoring to support individual cultivations.
How is this best represented in the NPSP?

A) Using an AppExchange application, collect and rank other nonprofits' wealth information to understand how best to cultivate individual donations.
B) Report on the total amount of an individual's donations summarized on their Contact record and rank it against donations to the nonprofit by other individual donors to best cultivate individual donations.
C) Using an AppExchange application, collect and rank donor prospects' wealth information to understand how to best cultivate individual donations.
D) Report on the total amount of donations received by the nonprofit in the past year, and rank it against peer institutions to best cultivate individual donations.

4. A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The staff wants to assign an NPSP fundraising training module.
Which training resource should the consultant recommend?

A) Trailblazer Community Dashboard
B) AppExchange Report
C) Salesforce Help and Training
D) Trail Tracker by Trailhead

5. A nonprofit client wants to connect directly to other nonprofits using Salesforce who have a very similar business use case.
Which resource is designed for this purpose?

A) Salesforce.org website
B) Power of Us Hub Solution Exchange
C) Trailblazer Community User Group
D) AppExchange

Solutions: