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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

Question 1

In which two ways can Opportunities with a Community User be shared?
Choose 2 answers Calculator

A. Add a Customer Community Plusprofile to a Sharing Set and add Opportunities as an object in the Sharing Set.
B. Create an owner-based sharing rule with a Customer Community User.
C. Create a criteria-based sharing rule with a Partner Community role.
D. Add a Partner Community profile to a Sharing Set and add Opportunities as an object in the Sharing Set.

Question 2

Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.

A. Changing the Salesforce CDN overwritesLDS defaults.
B. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
C. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
D. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.

Question 3

Ursa Major Solar (UMS) is building a portal for its premium B2B customers, Customer will be able to access their account information, open cases, download NDAs, and create dashboards Which user license allows UMS to meet these requirements?

A. Commerce Portal
B. Channel Account
C. Platform Portal
D. Customer Community

Question 4

Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B2C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B2C business wants to enable self-registration on the portal so customers can create their own user accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts in Salesforce?

A. Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.
B. Use the standard self-registration configuration under Experience Workspace and leave thedefault Account field empty.
C. Create a custom self-registration page and Apex handler that creates a person account for each user self- registering on the portal.

Question 5

Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?

A. Sharing Rules
B. Permission Sets
C. Branding Sets
D. Audience Targeting

Solutions: