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PMI PMI-PMOCP Exam Syllabus Topics:

PMI Project Management Office Certified Professional Sample Questions:

1. An organization hired a new PMO professional to enhance an existing PMO that is facing several challenges.
Following an initial assessment, the PMO professional identified that the PMO is seen as overly technical and lacking alignment with the organization ' s business objectives.
What actions should the PMO professional take to improve the PMO ' s alignment with business needs?

A) Develop the PMO team ' s competencies and capabilities.
B) Collect the business requirements and customer needs within the organization.
C) Simplify the current methodologies and procedures.
D) Implement accepted industry practices in portfolio, program, and project management.

2. A newly hired PMO professional is tasked with improving the executives ' level of satisfaction with the PMO
' s performance. The PMO was established last year and has not been very successful in attending to the needs of the PMO customers.
Which two actions should the PMO professional take to address this issue? (Choose 2)

A) Review the compliance of PMO customers with the PMO processes to evaluate the PMO ' s maturity.
B) Measure how well the organization manages portfolios, programs, and projects to assess the PMO ' s overall maturity.
C) Ensure that the services the PMO provides are the correct ones for the current PMO customers ' needs.
D) Evaluate the organization ' s project management capability across departments to determine the PMO ' s maturity level.
E) Assess the maturity of the services the PMO is delivering and determine which services need to elevate their proficiency levels.

3. A PMO professional for an engineering company was contacted by a newly hired project manager who wanted to submit an urgent change request to reset the baseline for the project schedule. The project manager did not understand the process for submitting such a request. Because this project is critical for the company, any delays might put the project at risk.
What should the PMO professional do?

A) Ensure that the project manager attends the required training that will provide more information about the change management process.
B) Instruct the project manager to follow the project management governance model, which has predefined processes and procedures for change requests.
C) Support the project manager in creating the change request and guide the project manager through its submission and approval.
D) Tell the project manager to refer to the organizational process assets (OPAs) for the change request template and provide support as needed.

4. A junior team member is assigned to a project that uses a unique, in-house methodology. What should the PMO professional do to ensure the junior team member is productive within the shortest possible time?

A) Schedule a refresher training on the methodology for all project team members.
B) Monitor the performance of the junior team member and provide training when required.
C) Provide the junior team member with the methodology study guide for self-study.
D) Assign a more senior team member to mentor and guide the junior team member.

5. An enterprise organization recently initiated a new project. A PMO professional made sure that all pertinent project documentation was prepared and that all project management procedures were carried out in accordance with the accepted practices.
What source should the PMO professional use to identify stakeholders?

A) The necessary management approaches and measures needed to properly include stakeholders.
B) The plan for managing communications to gather information about project stakeholders.
C) The job descriptions and the amount of experience required for potential stakeholders.
D) The information about the project ' s stakeholders that is included in the business documentation.

Solutions: