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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

Question 1

Select the correct procedure to enable the Audit History tab for Service Requests.

A. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Application Composer.At the top of the page choose "Appearance".Under General, click "Enable" next to "Show Audit History" option.Save the configuration.
B. Sign in to Engagement Cloud as a user.From the navigation tool, select "Set Preferences".Under "Service" select "Configure Audit History".From the "Enable" tab, click "Yes" for the "Show Audit History" option.Select the "Fields" tab and add all desired fields to the "Displayed Fields" column.Select the "Filters" tab, choose an available field, add the desired filter, and add the filter to the "Active Filters" list.Save the configuration.
C. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Setup and Maintenance.Select the "Service" tile from the list of products.Click "Setup" in the Administration section.In the Functional Areas section, select "Productivity Tools". Select the task "Manage Global Search Profile Options".Search for the profile option code for SR Audit.In the Profile Values section for the profile option code, select Yes in the Profile Values drop-down list.Save the configuration.
D. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Security Console.Select the Search icon and search for "Service Request Audit History".In the Profile values section, select Yes in the Profile Values drop-down list.Save the configuration.

Question 2

Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?

A. Business objects
B. Themes
C. Templates
D. Pages
E. UI components
F. Object triggers
G. Languages
H. Object workflows

Question 3

What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?

A. Configure products groups and product items in Engagement Cloud.
B. Add images as the product image will not be pulled from Engagement Cloud.
C. Add the Product object to your DCS application.
D. Add product ID(s) to the database component.

Question 4

Your client needs to associate a product item to a product group but cannot make the association. What should you check to identify the cause?

A. Verify that Root Catalog is selected on the product groups.
B. Validate that Allow Duplicate is selected on the product item.
C. Verify that Eligible for Service is selected on the product item.
D. Validate that the product item is active and published.

Question 5

Which three steps are required to configure the system to send an email notification when a milestone has reached warning status?

A. Specify the warning threshold for the milestone in the standard coverages.
B. Configure the email template to be used for notification.
C. Add an extension column to the milestone object to hold the warning threshold value.
D. Create standard text to be posted to the message thread.
E. Configure an object workflow action to send the email when the milestone status changes to warning.
F. Configure an analytics report showing milestones in warning status.

Solutions: