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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI

A) i, ii and iii are true
B) ii & iii are true, i is false
C) i & ii are true, iii is false
D) i is true, ii & iii are false

2. What does the Equality Act address?

A) It states that websites have to adhere to the WCAG conformity level A
B) It obligates organizations to make sites accessible at all costs
C) It states that websites have to adhere to the WCAG conformity level AA
D) It protects people from discrimination in the workplace and in wider society

3. You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.
Which of the following is a valid approach for evaluating the usability in this case?

A) Accessibility Evaluation
B) User surveys
C) Usability Review
D) Usability testing

4. The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A) The report misses positive findings
B) The report misses a description of the evaluation method
C) The report is too long
D) The report makes use of usability jargon

Solutions: