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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applications and Messaging | - Communication applications deployment
|
| Topic 2: System Installation and Configuration | - Deployment and administration
|
| Topic 3: Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Topic 4: IP Office Hardware | - Hardware components and interfaces
|
| Topic 5: Customer Requirements Analysis | - Business and technical requirements gathering
|
| Topic 6: Networking and Call Routing | - Voice networking configuration
|
| Topic 7: SME Solution Design | - Designing Avaya SME communication solutions
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A) POP3
B) IMAP
C) HTTP
D) MAPI
2. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?
A) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
B) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C) The telephone display massage cannot be changed.
The prompt cannot be changed.
D) The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
3. What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)
A) IP Office configuration file and VoiceMail Pro call flow
B) IP Office and VoiceMail Pro traces
C) Auto attendant WAVE file
D) Network packet sniff from the IP Office port
E) Line circuit ID
4. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
A) The telephone firmware requires an upgrade.
B) The telephone requires an IP 500 control unit.
C) The telephone must be changed from SIP to H.323.
D) The telephone MAC address must registered in IP Office.
5. What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?
A) 48
B) 32
C) 30
D) 24
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A,B | Question # 4 Answer: B | Question # 5 Answer: C |






