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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Accessibility in Usability Evaluation | 15% | - Standards: WCAG, ISO 9241, EN 301 549 - Evaluating compliance and accessibility barriers - Inclusive design considerations |
| Usability Evaluation Methods and Techniques | 25% | - Inspection methods: heuristic evaluation, cognitive walkthrough - Usability testing: planning, preparation, execution, analysis - Inquiry methods: surveys, interviews, focus groups |
| Risks in Usability, UX and Accessibility | 15% | - Impact analysis and mitigation - Project and product-level risks - Identification and classification of risks |
| Basic Concepts of Usability, UX and Accessibility | 15% | - Business value and objectives - Definitions and core principles - Relationship between usability, UX and accessibility |
| Fundamentals of Usability Evaluation | 20% | - Evaluation types: inspection, testing, inquiry - Human-centered design process - Goals, metrics and measurement |
| Usability Test Planning and Reporting | 10% | - Stakeholder communication - Test strategy and plan design - Documenting results and recommendations |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Which of the following is a principal task of the usability tester role?
- A. Communicate with test participant
- B. Define testing tasks
- C. Perform pre-session briefing of participants
- D. Discuss findings from usability test
Correct Answer: A 🗳️
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How can the approach for conducting user surveys be summarized best?
- A. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
- B. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
- C. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
- D. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
Correct Answer: B 🗳️
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What is the System Usability Scale (SUS)?
- A. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
- B. A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
- C. Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
- D. A requirement on the usability of a component of system
Correct Answer: B 🗳️
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What is good accessibility?
- A. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
- B. Good usability of a software product on all devices (smart phone, computer, etc.)
- C. Good usability of a software product by people with limited knowledge of the software
- D. Good usability regardless of disturbances like bright sunlight, noise or wind
Correct Answer: A 🗳️
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