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IBM 00M-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Deployment and adoption models | - User onboarding and trials - Cloud deployment concepts |
| Sales positioning and value proposition | - Competitive positioning - Key differentiators |
| Sales methodology and customer engagement | - Demonstration and proof of value - Identifying customer needs |
| SmartCloud for Social Business Overview | - Core services and components - Platform capabilities and architecture |
| Solution scenarios and use cases | - Enterprise collaboration scenarios - Hybrid collaboration environments |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
Question 1
How should a business partner create an IBM SaaS sales quote?
A. By using Global Partner Portal
B. By calling their distributor
C. By hand-typing a quote using IBM Lotus Symphony
D. By using the Partner Guided Selling tool on Passport Advantage Online
Question 2
Which of the following is a potential sales opportunity for SmartCloud for Social Business?
A. Lotus customers that have stated an intent to move to another collaboration platform.
B. A satisfied Lotus customer.
C. Whitespace customers who do not currently do business with IBM.
D. All of the above
Question 3
When an order is placed, the seller must provide what additional information before the order can be provisioned?
A. A mobile phone number
B. A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
C. A secondary credit card in case the customer forgets to pay their bill
D. A customer reference
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: B |
