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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which two report columns aredisplayed in Oracle Knowledge Advanced? (Choose two.)

A) Summary
B) Answer ID
C) Rating
D) Author
E) Description

2. In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?

A) 100
B) 500
C) 250
D) 1000

3. You notice that when a customer searches with the word "mobile", there are irrelevant answers showingunder
"Answers Other Found Helpful" section.
Which two steps should you take to resolve this? (Choose two.)

A) Remove Related Answer Widget from the Customer Portal.
B) Add the word "mobile" to the answer stop word, add "mobile" to the search priority word, and then assign one answer.
C) Delete irrelevant answers from sibling answers.
D) Block irrelevant answers from learned links.
E) Remove irrelevant answers from manually related answers.

4. What arethe standard status types for answers?

A) Published, Proposed
B) Private, Public
C) Private, Published, Proposed, Review
D) Public, Proposed

5. How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?

A) _service =new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test"
;_service.ClientCredentials.Password = "password";
B) _service = newRightNowSyncPortClient();_service.UserName = "test" ;_service.Password =
"password";
C) _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test"
;_service.ClientCredentials.UserName.Password = "password";
D) _service = new RightNowSyncPortClient();_service.UserName.UserName = "test"
;_service.UserName.Password = "password";

Solutions: