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IBM C9020-460 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales and Solution Concepts | 25% | - TCO and ROI analysis - Customer requirement gathering and qualification - Competitive positioning and differentiation |
| Implementation and Support Overview | 15% | - Service and support options - Basic architecture and connectivity - Migration and upgrade paths |
| Solution Features and Benefits | 20% | - Virtualization and storage efficiency - Data protection and replication - Cloud integration and hybrid cloud |
| IBM Midrange Storage Portfolio | 40% | - IBM SAN Volume Controller (SVC) - IBM FlashSystem midrange offerings - IBM Storwize family solutions - IBM Spectrum Storage software |
IBM Midrange Storage Sales V2 Sample Questions:
1. A customer needs a high availability solution for its file service infrastructure in an existing IBM Storwize V7000 storage system.
Which solution should you recommend?
A) Add IBM Spectrum Scale to the IBM Srorwize V7000 and replicate to a second system
B) Upgrade the IBM Storwize V7000 to an IBM Storwize V7000 Unified and add a second IBM Storwize V7000 system
C) Add an IBM SAN Volume Controller Cluster with IBM Storwize V7000 Unified
D) Upgrade the IBM Storwize V7000 with advanced copy features
2. A customer has a growing VMware environment and is concerned about managing storage capacity utilization and growth.
Which IBM Storwize V7000 feature will address this customer's concern?1`
A) Easy Tier
B) Real-time Compression
C) Encryption
D) Fibre Channel connectivity
3. A customer has been adding NL-SAS Disk Drives to an existing storage system to meet increased demand. As the customer's data grows, the overall application performance decreases.
What is a possible reason for this phenomenon?
A) The number of sequential read requests is too high.
B) The storage system is overflowing the buffer credits.
C) The denser disks are increasing latency.
D) The storage cache is flushing data to the disks.
4. Where is the checklist for completing an IBM Technical and Delivery Assessment (TDA) located?
A) Systems Storage Product Guide
B) System Storage Interoperability Center
C) Solution Assurance Library
D) IBM Techline/Partnerline
5. A customer is purchasing an IBM storage subsystem that will be first in the enterprise and is listed on the IBM STG Solution Assurance Trigger Criteria and Designated Product List (DPL) as mandatory for first in customer location.
What is the sales team required to complete in this situation?
A) Request for Price Quote (RPQ)
B) Techbical and Delivery Assessment (TDA)
C) IBM TechXpress /Lab Services request
D) Customer Support Plan (CSP)
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: B |






