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The ServiceNow community provides interaction with students who are either preparing for the same exam or have appeared in these exams. Interacting and getting help from them will reduce the exam difficulty as students share their experiences of what topics they found challenging and should be given more attention to. One such student who appeared in the APM exam has provided his guidance on what to do in order to make the exam simple. He recommends starting by reviewing the ServiceNow Exam Specification so you understand what will be included on the exam. Review the ServiceNow Certification Program FAQ and see the certification and learning paths for this exam. After getting an overview of the exam, sign up for the official training courses provided on the ServiceNow website and prepare extra via the CIS APM exam dumps. After all of this, test your knowledge on Quizlet cards and CIS APM practice exams. This will help you understand the exam pattern and will make you familiar with the exam environment.
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What is the duration, language, and format of the Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
Number of questions: 30
Duration of Exam: 60 minutes
Multiple Select (select all that apply) There are at least four possible answers for any multiple-select question on the exam. How many responses should be selected will be mentioned in the question. The applicant taking the exam checks the reaction choices and chooses ALL answers that answer the question correctly. There are two or more correct answers to multiple-select questions.
Format: Multiple Choice (single answer) There are at least four possible answers for every multiple-choice question on the test. The applicant taking the exam checks the reaction choices and chooses the one reaction to answer the question most correctly.
Language of Exam: English
Passing score: 70%
Examination platform: Online proctored or on-site
ServiceNow CIS-APM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration with ServiceNow Platform | - CMDB integration - Integration with Demand and Project Management |
| Topic 2: Technology Portfolio Management | - Technical debt analysis - Cost and risk evaluation |
| Topic 3: Application Portfolio Management Overview | - Key concepts and terminology - APM purpose and value |
| Topic 4: Application Inventory and Portfolio Structure | - Application lifecycle management - Application identification and classification - Business capability mapping |
| Topic 5: Application Rationalization | - Rationalization models (tolerate, invest, migrate, eliminate) - Scoring and assessment criteria (business fit, technical fit) |
| Topic 6: Reporting and Analytics | - Decision support reporting - Portfolio dashboards and KPIs |
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