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Salesforce Certified Platform Data Architect Sample Questions:

1. A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity:
1. Point-of-sale system: All purchases for a customer
2. Salesforce: Ail customer service activity and sales activities for a customer
3. Mobile app: All bookings, preferences, and browser activity for a customer
4. Marketing: All email, SMS, and social campaigns for a customer
Customer service agents using Salesforce would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

A) Periodically upload summary information in Salesforce to build a 360-degree view.
B) Explore external data sources in Salesforce to build a 360-degree view of the customer.
C) Use a customer data mart to create the 360-degree view of the customer.
D) Migrate customer activities fro, all four system into Salesforce.

2. Universal Containers is experiencing frequent and persistent group membership locking issues that severely restricts its ability to manage manual and a automated updates at the same time.
What should a data architect do in order to restore the issue?

A) Enable granular locking
B) Enable implicit sharing
C) Enable defer sharing calculation
D) Enable parallel sharing rule calculation.

3. Universal Containers (UC) has an Application custom object, which has tens of millions of records created in the past 5 years. UC needs the last 5 years of data to exist in Salesforce at all times for reporting and queries. UC is currently encountering performance issues when reporting and running queries on this Object using date ranges as filters. Which two options can be used to improve report performance?

A) Add custom indexes to all fields on Application without a standard index.
B) Add custom indexes to the Date fields used for filtering the report.
C) Ask support to create a skinny table for Application with the necessary reporting fields.
D) Run multiple reports to get different pieces of the data and combine them.

4. UC is planning a massive SF implementation with large volumes of data. As part of the org's implementation, several roles, territories, groups, and sharing rules have been configured. The data architect has been tasked with loading all of the required data, including user data, in a timely manner. What should a data architect do to minimize data load times due to system calculations?

A) Leverage the Bulk API and concurrent processing with multiple batches
B) Load the data through data loader, and turn on parallel processing.
C) Enable granular locking to avoid "UNABLE _TO_LOCK_ROW" error.
D) Enable defer sharing calculations, and suspend sharing rule calculations

5. A large Automobile company has implemented SF for its Sales Associates. Leads flow from its website to SF using a batch integration in SF. The Batch job connects the leads to Accounts in SF. Customer visiting their retail stores are also created in SF as Accounts.
The company has noticed a large number of duplicate accounts in SF. On analysis, it was found that certain customers could interact with its website and also visit the store. The Sales associates use Global Search to search for customers in Salesforce before they create the customers.
Which scalable option should a data Architect choose to implement to avoid duplicates?

A) Implement a MDM solution to validate the customer information before creating Accounts in SF.
B) Create duplicate rules in SF to validate duplicates during the account creation process
C) Customize Account creation process to search if customer exists before creating an Account.
D) Build Custom search based on fields on Accounts which can be matched with customer when they visit the store

Solutions: