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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Problem Resolution | - Diagnosing and resolving storage issues - Use of diagnostic utilities |
| Topic 2: Performance Optimization | - Tuning storage performance - Performance analysis tools |
| Topic 3: Storage Virtualization and Management | - IBM Spectrum Virtualize/similar technologies - Storage management tools (e.g., Spectrum Control) |
| Topic 4: Data Protection Technologies | - Backup and recovery concepts - Data protection solutions |
| Topic 5: Installation and Configuration | - Enterprise storage systems setup - Network connectivity and SAN configuration |
IBM Enterprise Storage Technical Support Sample Questions:
A customer has asked an IBM technical specialist about growth in I/O on its existing system. The specialist generated the following table:
Which tool was used to produce this table?
- A. ProtecTIER Planner
- B. Batch Magic
- C. Storage Tier Advisor Tool
- D. Disk Magic
Correct Answer: B 🗳️
Which XIV Gen3 replication feature provides the ability for a remote target volume to be initialized without requiring the concepts of the source volume to be re-replicated over an inter-site link?
- A. Asynchronous Replication
- B. Quick Initialization
- C. Synchronous Replication
- D. Offline Initialization
Correct Answer: B 🗳️
Which IBM storage offering enables the analytics engine with MicroLatency to more rapidly process data for insight?
- A. Flexible Storage
- B. IBM FlashSystem
- C. Real-time Compression
- D. IBM Spectrum Scale
Correct Answer: A 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
A customer is looking to improve performance in its storage environment. The customer is considering adding SSD drives or a FlashSystem product to the environment.
Which IBM tool will help the customer understand the benefit in performance of these different technologies?
- A. Capacity Magic
- B. TPC
- C. Storage Tier Advisor Tool
- D. Disk Magic
Correct Answer: D 🗳️
A customer has a VMware environment and is limited in the number of hosts that can access a given LUN. This is causing a problem for the storage administrator. The customer wants to overcome this issue when purchasing the next storage device.
Which function within the storage hardware does this customer require?
- A. Pluggable Storage Architecture
- B. Hardware Assisted Locking
- C. vStorage APIs for Storage Awareness
- D. Hardware Accelerated Move
Correct Answer: C 🗳️
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