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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code"ACCESS_DENIED".
What are two reasons for this? (Choose two.)

A) Staff account profile does not have permission to access Knowledge Foundation API.
B) Staff account credentials are not correct.
C) Knowledge Foundation API can only be used by an internal application.
D) For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.
E) For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.

2. Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)

A) If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.
B) If a new transaction is in the batch request after the failed transaction, the transaction will not run.
C) A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.
D) In a batch request, the server will allow up to 100 transactions.
E) The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.

3. Which two statements are true about Knowledge Advanced views? (Choose two.)

A) In Oracle Service Cloud if you have multiple interfaces to support multiple languages or locales then you must create a view for each interface.
B) In Oracle Service Cloud if you have multiple interfaces to support multiple brands then you must create a view corresponding to each interface.
C) You must create Views to map Knowledge Advanced objects and functionality to the Oracle Service cloud interface.
D) View cannot be renamed or deleted but only modified.
E) Views do not depend on the number and purpose of the interface that your organization uses.

4. Which two statements are true about published reports? (Choose two.)

A) Published reports contain snapshots of data at the time the report is run.
B) Published reports can be shared.
C) Published reports have filtering option in ribbon.
D) Published report data can change automatically when the knowledge base data is updated.
E) Published reports can be edited.

5. Which five components can be used to filter the Authoring inbox? (Choose five.)

A) User
B) Assignment status
C) Locales
D) Rating
E) Views
F) Product and Categories
G) Consoleroles
H) Content Types

Solutions: