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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

Question 1

Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?

A. Rich Content Editor
B. Developer Console
C. CMS Connect
D. Compact Header Properties

Question 2

Which two statements regarding data categories are true?
Choose 2 answers

A. When a category is madevisible to a user through custom settings or is made visible by default, its child and parent categories are not included.
B. Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.
C. Child roles cannot see more data categories than their parent role. If the parent role's visibility changes, the child role's category visibility is reset to its parent's category visibility.
D. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.

Question 3

Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?

A. Create an app for the Internalbusiness development team and allow them to generate token-based referral links for existing partners In their region.
B. Create an authenticated digital experience for partners and allow them to refer other partners in their region.
C. Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
D. Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.

Question 4

Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communicationpreferences.
Mow should CK help compile these preferences?

A. Build a Service Console to gather the preferences.
B. Create a Lightning Bolt solution that already includes all the preferences.
C. Use the standard Preferences Chatbot to gather the preferences.
D. Create a Lightning Bolt solution with a template and a login flow to gather the preferences.

Question 5

Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests.
Mow should the Experience Cloud consultant implement this?

A. Set up a login flow for communities that accepts the customers' Google credentials and matches with the credentials stored on the user records in Salesforce.
B. Create a custom login page using Lightning components and use the Google REST API to access customers' basic profile data.
C. Create a custom self-registration page and a custom login page by using Visualforce and Apex controllers.
D. Create an Authentication Provider by choosing Google as the provider type and add relevant parameters to access the customers' basic profile data.

Solutions: