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Infosys DRETREPOSIC2206 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Financial & Administrative Basics | 15% | - Store security and compliance - Sales reporting - Cash handling procedures |
| Customer Service & Sales | 20% | - Customer experience standards - Complaint handling - Sales techniques and targets |
| Inventory Management | 25% | - Stock control and replenishment - Stocktaking and reconciliation - Shrinkage prevention |
| Store Operations Management | 25% | - Staff scheduling and supervision - Opening and closing procedures - Daily store workflow |
| Merchandising & Visual Display | 15% | - Promotional displays - Product presentation - Planogram compliance |
Infosys AS-DRETREPOSIC2206-RETL Store Management Mod Sample Questions:
1. Which of the following correctly signifies the order in which various activities related to workforce management would be performed in a store?
A) None of the above
B) Scheduling, Forecasting, Recruiting, Training
C) Forecasting, Recruiting, Training, Scheduling
D) Forecasting, Training Recruiting, Scheduling
2. Inventory transfer from a store can be characterized based on:
A) Where merchandise is being sent
B) None of the above
C) For what purpose the merchandise is being sent
D) Both A & B
3. Housekeeping, security and maintenance department in a store reports to which of the following manager
A) HR manager
B) Finance and a/c manager
C) Retail ops manager
D) Administration manager
4. Aesthetic appeal, Variety and browsing ease are outcomes of
A) In-store window display
B) Merchandise display
C) Signage
D) None of the above
5. The store to store stock transfer report is reviewed by
A) Store Supervisor
B) Store Manager
C) None of the above
D) Store customer service representative
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |






